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“What you do speaks so loud, I can`t hear what you say!"
Whatever business you are in, you will probably have to deal with people therefore you are really in the communication business!
The key to effective communication is to "hear" what isn`t being said.
In this workshop you will learn how to:
- use body language to enhance your own ability to communicate
- gain an insight into what others are really thinking
- recognise “buying signals”
- discover why the eyes really are the “windows to the soul”
- understand the critical importance of “personal space” and what happens when you enter it
- develop instant rapport with your people
- learn the keys to maintaining an optimum state of mind
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